Job Description

Job Summary

We are looking for experienced Microsoft Dynamics 365 CRM Technical Consultants with hands-on expertise in designing, developing, customizing, and implementing Dynamics 365 Customer Engagement (CE/CRM) solutions. The ideal candidate should have strong technical knowledge of Dynamics CRM customization, integrations, plugins, workflows, and Power Platform technologies.

Key Responsibilities
Design and develop solutions using Microsoft Dynamics 365 CRM (CE).
Customize entities, forms, views, dashboards, business rules, and workflows.
Develop Plugins, Custom Workflow Activities, JavaScript, and Power Automate solutions.
Integrate D365 CRM with external applications using REST APIs, Azure Services, and Dataverse.
Develop and customize Power Apps and Power Automate flows.
Participate in requirement gathering, solution design, development, testing, and deployment.
Perform code reviews and ensure adherence to Microsoft best practices.
Support production issues and provide technical troubleshooting.
Collaborate with functional consultants, architects, and business stakeholders.

Requirements

  • Required Technical Skills
  • Dynamics 365 CRM / CE
  • Dynamics 365 Sales
  • Dynamics 365 Customer Service
  • Dynamics 365 Marketing (Preferred)
  • Dynamics 365 Customer Engagement (CE)
  • Development Skills
  • C#
  • .NET Framework / .NET Core
  • Plugin Development
  • Custom Workflow Activities
  • JavaScript
  • TypeScript
  • HTML/CSS
  • Integration Skills
  • Power Platform
  • Power Apps
  • Power Automate
  • Dataverse
  • Azure Functions
  • Logic Apps
  • REST/SOAP APIs
  • Web API Integration
  • Reporting & Data
  • FetchXML
  • SSRS Reports
  • Power BI
  • Data Migration Tools
  • DevOps
  • Azure DevOps
  • Solution Management
  • CI/CD Deployment

Skills Required

Educational Qualification BE/B.Tech/MCA/M.Sc (IT/Computer Science) or equivalent. Preferred Skills Experience working on multiple CRM implementation projects. Knowledge of Microsoft Power Platform ecosystem. Experience with Azure Integration Services. Dynamics 365 CRM Certifications. Exposure to Agile/Scrum methodology.

Benefits & Perks

As per company Norms

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